The debate between local taxis and ride-hailing services like Uber in Aberdeen continues to spark discussion. While Uber has gained popularity for its convenience and app-based booking system, local taxis like the ones Aberdeen Taxis operate offer a range of advantages that often make them the better and more reliable choice than Uber.
From personalised service and safety regulations to economic and environmental considerations, local taxis provide numerous benefits that go beyond just getting from point A to point B. In this detailed comparison, we will break down why choosing a local taxi company over Uber might be the best decision for passengers who value reliability, fair pricing, and community support.

1. The Personal Touch: A More Human Experience
Local Drivers Who Know Their City Inside Out
One of the standout benefits of using a local taxi service is the level of personal engagement you receive from the driver. Unlike Uber drivers, who may not be familiar with the area and rely entirely on navigation apps, local taxi drivers possess deep knowledge of the streets, shortcuts, and best routes.
With years of experience in their cities, taxi drivers can:
✅ Recommend faster routes to avoid traffic congestion.
✅ Offer insights into local attractions, restaurants, and hidden gems.
✅ Provide a conversational and friendly ride, making the experience feel warm and familiar.
Building Trust and Familiarity
For regular passengers, local taxi drivers often remember their customers. This repeat interaction builds a sense of trust and comfort, something that’s rare with Uber, where you are likely to get a different driver each time.
With Uber, every ride is a gamble—some drivers may be polite and professional, while others may not be as accommodating. Local taxis in Aberdeen, on the other hand, offer consistent and familiar service, making rides feel like catching up with an old friend rather than dealing with a random stranger.
2. Reliability: No Surge Pricing
Predictable Costs and Transparent Pricing
Uber’s biggest drawback is surge pricing, which drastically increases fares during peak hours, bad weather, or high-demand situations. This means that a ride that normally costs £15 could suddenly jump to £40 just because it’s rush hour or raining.
Local taxis, in contrast, generally have fixed pricing or use meters that follow transparent fare regulations. You don’t have to worry about unpredictable rates because the cost is more stable and fair, regardless of demand.
✅ No surprise charges – Local taxis follow regulated fare structures.
✅ Fair pricing at all times – No sudden fare hikes during peak hours.
More Availability During Peak Times
One major frustration Uber users face is long wait times or unavailable drivers when they need a ride the most—especially in smaller towns, rural areas, or during busy events.
With local taxi services, availability is often more reliable, particularly during:
🚖 Late-night hours, when Uber drivers may be scarce.
🚖 Bad weather, when Uber drivers often stop accepting rides.
🚖 Local events and public holidays, when demand is high.
Because taxis don’t operate on a system where drivers can “decline” rides, they are generally more dependable when you need a guaranteed ride.
3. Safety and Accountability: Tighter Regulations Mean Safer Rides
Stronger Government Oversight
Local taxi services are heavily regulated by city and state governments, ensuring that both drivers and vehicles meet strict safety and licensing standards. Before operating, taxi drivers must:
✅ Pass thorough background checks (criminal record screenings, driving history verification).
✅ Undergo regular vehicle inspections to ensure passenger safety.
✅ Hold a professional taxi license, often requiring additional training.
In contrast, Uber’s background checks are often less rigorous. Multiple incidents have surfaced where individuals with criminal records or poor driving histories have been approved as Uber drivers.
Easier to Report Issues and Hold Drivers Accountable
If you have an issue with a local taxi, you can directly contact the taxi company or local regulatory agency for resolution. There’s a clear, well-established system for complaints and refunds.
With Uber, however:
❌ Complaints often go through automated systems with limited human assistance.
❌ Riders may struggle to reach customer support.
❌ Uber often shields drivers from accountability, making it harder to resolve disputes.
If safety and accountability are priorities for you, local Aberdeen taxis are the more reliable option.

4. Supporting the Local Economy: Keeping Money in Your Community
Choosing Local Means Supporting Small Businesses
Every time you hail a local taxi, your fare contributes directly to your community. Local taxi companies employ local drivers, pay local taxes, and reinvest earnings into the area, helping sustain businesses and jobs.
Uber, on the other hand:
❌ Takes a large percentage of driver earnings, sending profits to corporate headquarters rather than local economies.
❌ Encourages contractor-based employment, which often lacks benefits and fair wages.
❌ Can push small taxi businesses out of the market, leading to less competition and fewer local job opportunities.
By supporting local taxis, you ensure that your money stays within the community, fostering economic stability and local job growth.
5. Environmental Considerations: Less Idle Time, More Sustainability
The Reality of Uber’s Environmental Impact
While Uber touts itself as an environmentally friendly alternative, its actual impact is more harmful than many realize.
🚗 Uber drivers spend a lot of time driving without passengers, as they cruise around waiting for ride requests. This idle driving increases emissions and contributes to unnecessary congestion.
🚗 Many Uber drivers use older, gas-guzzling cars rather than fuel-efficient or hybrid vehicles.
How Local Taxis Are Becoming More Eco-Friendly
While some taxis may be older models, many local taxi companies are investing in hybrid or electric vehicles to reduce their environmental impact. Additionally, taxis:
✅ Drive fewer empty miles – They stay stationed in specific locations rather than endlessly roaming in search of passengers.
✅ Are subject to local regulations that push for cleaner fuel usage and better emissions standards.
For those who want to make a conscious, eco-friendly choice, local taxis are often the greener option in the long run.
Local Taxis vs. Uber
Aspect | Local Taxis | Uber |
---|---|---|
Personal Touch | High – Drivers build rapport with passengers. | Low – Riders get random drivers each time. |
Cost | Transparent pricing, no surge fares. | Prices fluctuate with demand. |
Availability | Readily available, especially in peak times. | Can be scarce when demand is high. |
Safety | Strict regulations | Less oversight; background checks vary. |
Accountability | Easy to file complaints and get assistance. | Limited customer service support. |
Local Economy | Supports small businesses and local jobs. | Profits go to corporate headquarters. |
Environmental Impact | Increasing use of hybrids and EVs. | More idle driving, higher emissions. |
Final Thoughts: Why Local Taxis Are the Smarter Choice
While Uber may seem convenient, the hidden costs, safety concerns, and lack of accountability make it an unreliable option compared to local taxis.
🚖 Local taxis provide a personal, trustworthy experience, ensuring safety, stable pricing, and strong community support.
🚖 They are more accountable, with clear complaint resolution processes and strict driver regulations.
🚖 They help your local economy, keeping money in your community and supporting jobs.
🚖 They are often a greener choice, reducing unnecessary driving and emissions.
The next time you need a ride, consider taking a local taxi—you might just find it to be the better, safer, and more rewarding choice for your transportation needs. 🚕💛
Choose Aberdeen Taxis for Your Next Ride in Aberdeen
With our local expertise, safe and comfortable rides, reliability and convenient booking options, we’re confident that you’ll have an excellent experience with us.
You can book your Aberdeen Taxi quickly through our convenient platforms:
🔽 Click below to download the Aberdeen Taxis app
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Call Aberdeen Taxis on 01224 200200
Drop into the Aberdeen Taxis office at 5 Crown Street Aberdeen AB116HU